Free Wheelchairs --Wheelchairs are available at no charge from the Security Center located near the east escalator on the lower level. However, it is requested that a picture ID be left at the Customer Service desk when a wheelchair is taken.
Bus Schedules--Metro transit buses pick up and drop off customers at the northwest mall entrance, schedules are available at the Security Center..
Taxi Service --Need a ride? We're happy to call a cab for you.
Strollers --Baby buggies are available at each mall entrance. They are kept on racks that require a $5.00 deposit to release the stroller. When the stroller is returned a 1.00 refund is given.
Restrooms --Facilities are located on both the upper and lower levels of the mall in the South wing.
Telephones --Pay phones are located near the northwest and southwest mall entrances.
Automatic Teller Machines --Two cash machines are located in the mall--on the lower level west end and on the upper level on the Center Court Bridge.
Crossroads Mall Management Office
The mall management office is located outside the northeast mall entrance. The office is open Monday through Friday 8:30 a.m. to 5:30 p.m.
Safe Customer Awareness Network
Shop in the security of the Safe Customer Awareness Network (SCAN). SCAN is a state-of-the-art surveillance system with low-light color cameras located throughout the center to help our security team monitor our public spaces. Two-way intercoms located throughout the property connect directly to the SCAN Security Control Center, where our security team monitors the entire property from one location.
With SCAN, our team can quickly identify and respond to potential problems, medical emergencies, lost children, parking problems and any other situation where a shopper might need support.
Crossroads Mall Security Team
Our uniformed security team monitors the Mall 24 hours a day, seven days a week. They have been trained in crime prevention, life-saving techniques and public relations. The team enforces our code of conduct so everyone can enjoy their shopping experience. For your peace of mind, they are also available to escort you to your car. Please call on them whenever you need assistance.
